Rockwell Automation Solution Provider
Control Systems Software Programming
NAG Marine is a one of only two qualified Rockwell Solution Providers servicing the East Coast. Rockwell Automation offers several levels of system integrator program participation, however, only companies that truly possess the knowledge and skills required to deliver world-class control solutions are offered the Rockwell Automation Solution Provider designation.
Installation Drawings .Engineering Installation Drawings
NAG Marine has an internal resource pool of engineers and computer draftsmen to produce drawings related to any of the products the company sells. Drawings can be developed for use by an installing activity during installation. NAG Marine can also provide drawings for Concept Design. A shipboard survey is recommended so that NAG Marine can determine the most effective product to fit your application. NAG Marine will deliver its recommendation with a conceptual design in Microsoft VISIO or AutoCad for virtually any fluid application..
Tank Level Indicator Shipboard Survey
A shipboard survey is conducted to capture installation engineering data specific to any particular ship that has a NAG Marine system is installed. This survey is used in the development or modification of drawings. The survey is crucial to determining if the customer has chosen the best product or the correct product specifications for the application. Ship survey’s also allow NAG to confirm drawing changes submitted by Planning Yard. The ship survey also allows for interaction with the ship’s crew. Feed back from the ship’s crew allows NAG Marine to take into account their needs and wants in relation to our products.
Startup and Calibration Services Startup and Calibration
If desired, a NAG Maraine service engineer will provide startup and calibration on any of our products once shipboard installation is complete. Factory trained by the OEM, NAG Marine operates as the service extension of our product manufacturing partners. Startup and calibration also includes simulating outputs for Loop Checks and Control checkpoints. The units will be fully operational after startup. NAG will also perform a system verification during sea trials at the customer request.
Radar Training Product Training
NAG Marine provides both on-site training or classroom support for all of the products the company sells. Formal classroom instruction can be customized to include theory of operation, calibration, installation, and troubleshooting. Training can be customized for both managers or deckplate operations personnel. Training facilities include a full mock-up station for shipboard simulation. Training manuals and full CBT (computer based tranining) modules are also available.
Technical Support Technical Services and Spare Parts Support
Whether in or out of warranty, NAG Marine has engineers on staff to provide expert technical support for troubleshooting or repair for any of the products we provide. NAG Marine can provide technical advice via email, phone, or by sending engineers to the customer site. We are factory trained and authorized to provide technical repair to all of the products we sell.
 
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